August 14, 2015

My Role: Cast Service Center Specialist

" The Cast Member Concierge"

The easiest way to sum up my Professional Internship. I am currently a Cast Service Center Specialist based in Epcot. Originally I was going to be in a different role, but due to some changes in departments I am now in the cast service center. The Cast Service Specialist role is considered an "alumni only" role for the professional internships. If you are interested in this role you would need to complete a Disney College Program before applying.

 Some of you might be wondering what exactly a cast service specialist is. We cover so many areas in our role. We are basically a concierge desk for cast members. We handle HR questions, career questions, resume assistance, benefits questions etc. The centers have resources available for cast members to rent (Books and DVDs). We also have a computer lab as well as faxing, printing, and copying services. As a cast service specialist I also get to help with events at Epcot. Yesterday we had our annual cast party (an event for all Epcot cast featuring food, entertainment, and characters) Other events I have assisted with include cultural celebrations in the World Showcase as well as hallway handouts. Another fun part of my role is that I get to go all over Disney property. Most days I am working at Epcot, but sometimes I have shifts in the other parks as well. There are cast service centers in each park (including water parks), each resort, Downtown Disney, and Espn Wide World of Sports.

If you are interested in applying to this internship feel free to send me a message or comment with any questions!!!

July 20, 2015

I Swear I Am Alive

OK so I have been horrible about keeping up with this blog. I plan to start posting at least once a week again. With my new job and moving I have just been super busy.

 My role at Epcot is in the Cast Service Center. So far I am helping in the center and also assisting with Cast Events. I get to help cast members with a variety of things (insurance, HUB, casting, etc). I also get to help with the Cast Events team and work the Cultural Celebrations in the different pavilions.

Lately I have been spending most of my time with my friends. Many of them leave within the next 2 weeks so I am trying to get every moment with them that I can.

The worst part about the college program is that most of your friends have an "expiration date". There are always some that stay in Orlando after the program, but most people do go home. It is the hardest when friends are from international destinations and you wonder if you will ever see them again.

I apologize that many of the photos from prior posts are not showing up. Once I am able to log in to my personal computer I am going to try and re upload them for you guys.

Talk to you soon!

May 1, 2015

Life Update

Ok...So much has happened over the past month or so  and I feel awful that I haven't included you guys on it! So I have made tons of amazing friends on my college program. Sadly some of them leave within the next month or so. I really hate that about the DCP. You make amazing friends, but then most of them leave to go home.

I got my professional internship and that starts mid June! I am so excited to be working at Epcot (my favorite park)!

I am moving into a new apartment, and my roommate is going to be Kate. I can't wait to finally have a real apartment and a bed bigger then a twin!

I am going to fill you in on random life events through the month in pictures :)




Dapper Day

House of Blues

St Patricks Day

My roomie- Kate

Universal Studios



23rd Birthday Party

Tutu Tango




Deployed- Pop Century

I have been deployed to a new work location. At first I was freaking out. I hate new things. I love my work location and friends, and I didn't want to be away from them. Concierge cast members are very frequently deployed. I think once you hit 60 days in your location they are able to send you where ever they'd like. Luckily another CP from Coronado was deployed with me, that made it less scary. Honestly it is going just fine though. The vibe is way different because I am used to convention guests at Coronado. I love my costume though! Yay for skirts! When you are deployed you get a 2 hour class about the new location before you start working. That was really helpful. Luckily I have stayed at Pop Century so I am pretty familiar with it as well. Look at my new costume for the next two weeks :)

My lovely costume for the week

Apparently my skirt was too short- oops!